Phrasebook / Hotel
Japanese Phrases for Hotels and Ryokan
Big city hotels usually have English-speaking staff, but smaller business hotels, guesthouses and countryside ryokan may not. These phrases cover the usual needs: checking in, storing bags before your room is ready, and reporting a problem.
6 useful phrases
-
I have a reservation under ___
___の名前で予約しています
___のなまえでよやくしています · ___ no namae de yoyaku shite imasu
-
Could you keep my luggage?
荷物を預かってもらえますか？
にもつをあずかってもらえますか？ · nimotsu o azukatte moraemasu ka?
-
What time is check-out?
チェックアウトは何時ですか？
チェックアウトはなんじですか？ · chekku-auto wa nanji desu ka?
-
What's the Wi-Fi password?
Wi-Fiのパスワードを教えてください
ワイファイのパスワードをおしえてください · waifai no pasuwādo o oshiete kudasai
-
The air conditioner isn't working
エアコンが動きません
エアコンがうごきません · eakon ga ugokimasen
-
I want to send my luggage to ___
荷物を___まで送りたいです
にもつを___までおくりたいです · nimotsu o ___ made okuritai desu
Takkyūbin luggage forwarding usually arrives next day.
Good to know
Check-in and passports
Hotels are required to record passport details for foreign visitors without an address in Japan, so expect staff to ask for a copy at check-in. Rooms are often ready from mid-afternoon, and most places will hold your bags before then and after check-out.
Sending luggage ahead
Takkyūbin luggage forwarding is one of the most useful services in Japan. Hotel front desks and many konbini can arrange it, and bags often arrive the next day. It lets you ride trains between cities without your large cases, but allow extra time for longer routes.
Staying at a ryokan
Leave outdoor shoes at the entrance and wear the slippers provided, then take the slippers off before stepping onto tatami. If you wear the yukata robe, fold the left side over the right. The other way round is how the deceased are dressed. Dinner times are often set in advance, so tell staff early if you will be arriving late.